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PlugTheBreach

Dropbox Sign

Breach date
Not disclosed
People affected
Not disclosed
Status
Acknowledged
The affected entity publicly confirmed the breach.

Data exposed

  • Customer information such as emails
  • Usernames
  • Phone numbers
  • Hashed passwords as well as general account settings and certain authentication information such as API keys
  • OAuth tokens
  • Multi-factor authentication

Notice or statement

Dropbox found no evidence suggesting access to the “contents of customers’ accounts (i.e. their documents or agreements), or their payment information” and have clarified that the “incident was isolated to Dropbox Sign infrastructure, and did not impact any other Dropbox products”.

Grievance redressal

The Dropbox security team has “reset users’ passwords, logged users out of any devices they had connected to Dropbox Sign, and is coordinating the rotation of all API keys and OAuth tokens”. They state that they have reported this event to “data protection regulators and law enforcement” and are “in the process of reaching out to all users impacted by this incident who need to take action, with step-by-step instructions on how to further protect their data”.

Sources

Something wrong or missing on this record? Open an issue. Record ID dropbox-sign.